📦 Shipping Policy

Shipping Partner

We proudly partner with SMSA Express to deliver your orders quickly, safely, and reliably across Egypt and internationally.

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Processing Time

• All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation.

• You will receive a confirmation email with tracking details once your order has been shipped.

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Shipping Times

• Within Egypt: 2–5 business days.

• International shipping (where available): 5–10 business days, depending on destination and customs clearance.

Please note that delivery times are estimates and may vary due to SMSA Express operations, weather conditions, or local holidays.

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Shipping Fees

• Shipping fees are calculated at checkout based on your delivery location and package weight.

• Free shipping promotions (if applicable) will be clearly stated on our website.

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Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your shipment directly on the SMSA Express website: https://www.smsaexpress.com

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Cash on Delivery (COD)

We offer Cash on Delivery (COD) service through SMSA Express within Egypt. COD service fees may apply and will be displayed at checkout.

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Delivery Issues

• If your order is delayed or lost, please contact us at [your support email/phone], and we will coordinate with SMSA Express to resolve the issue.

• Ensure your shipping address is accurate. We are not responsible for delays or failed deliveries caused by incomplete or incorrect addresses.

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International Shipping & Customs

• International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

• SMSA Express will handle customs clearance, but delays may occur depending on local regulations.