Terms of service

Welcome to Caffeeegy.Co®

Thank you for shopping with us. Our products and services ("Services") are provided by Caffeeegy.Co® ("Company", "We", "Us" or "Our"), located at 20 Italian District, Zahraa El Maadi, Cairo, Egypt.

By using our website caffeeegy.com (the "Website") or our Services, you agree to the following Terms of Service ("Terms"). Please read them carefully.

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1. Using Our Services

You must follow any policies made available within the Services. You agree not to misuse the Services, for example by interfering with them or accessing them by any method other than those we provide.

Using our Services does not give you ownership of any intellectual property rights in our content. You may not use content from our Services unless you have permission from us or are otherwise permitted by law.

We may send you administrative messages, service announcements and other information. You may opt out of some of these communications.

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2. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect and use your personal information. By using our Services, you agree that we may use your information in accordance with our Privacy Policy.

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3. Terminology

• "Client", "You", "Your" refers to the user of our Services.
• "Company", "We", "Us", "Ourselves" refers to Caffeeegy.Co®.
• "Party", "Parties" refers to both the Client and the Company.

These terms may be used in the singular or plural, and with or without capital letters.

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4. Products and Purchases

When you purchase a product through the Website, you may be asked to provide information such as your billing and shipping details. This information will be processed in accordance with our Privacy Policy.

We make every effort to display our products, prices and availability accurately. Prices are shown in Egyptian Pounds (EGP) and may change without notice. We reserve the right to refuse or cancel any order, for example in case of a pricing error or suspected fraud; if your order is cancelled after payment, you will receive a full refund.

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5. Disclaimer and Limitation of Liability

Our Services and Website content are provided "as is". To the fullest extent permitted by law, Caffeeegy.Co®:

• Disclaims all warranties and representations regarding the Services or the information provided, other than those required by law.
• Will not be liable for any indirect, special, incidental or consequential damages, including loss of profits or data.

Our total liability is limited to the amount you paid for the relevant products or Services. This does not exclude liability that cannot be excluded under applicable law.

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6. Business Use

If you use the Services on behalf of a business, that business accepts these Terms and agrees to indemnify Caffeeegy.Co® against any claims arising from its use of the Services.

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7. Cancellations

Orders can be cancelled within 3 hours of being placed, as long as they have not yet been processed or shipped. To cancel, contact us by email or phone using the details below.

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8. Returns and Refunds

Returns and refunds are handled under our Refund Policy. In summary, unused and unopened products may be returned within 3 days of delivery. Services that have already begun are non-refundable.

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9. Cookies and Log Files

We use cookies to improve your experience. Our servers record standard access information (such as browser type and access time) for administrative and analytical purposes, as described in our Privacy Policy.

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10. Links to Other Websites

Our Website may contain links to third-party websites. Caffeeegy.Co® is not responsible for their content, privacy practices or services. We encourage you to review their policies before sharing any personal information.

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11. Copyright and Trademarks

All content and trademarks on this Website, including the Caffeeegy® name and logo, are the property of Caffeeegy.Co®. You may not reproduce or reuse any content without our prior written permission.

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12. Force Majeure

Neither party will be liable for delays or failure to perform caused by events beyond its reasonable control, including natural disasters, war, or other unforeseeable events.

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13. Waiver

If we do not enforce any part of these Terms, this does not waive our right to enforce it later. No waiver is valid unless made in writing by Caffeeegy.Co®.

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14. Changes to These Terms

We may update these Terms at any time to reflect legal or service changes. Significant changes will be announced on our Website at least one day in advance. Continued use of our Services after that constitutes acceptance of the updated Terms.

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15. Governing Law

These Terms are governed by the laws of the Arab Republic of Egypt. If any provision is found to be unenforceable, the remaining provisions will remain in effect.

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16. Contact Us

If you have any questions about these Terms, please contact us:

Email: info@caffeeegy.com
Phone: +20 155 855 0060
Address: 20 Italian District, Zahraa El Maadi, Cairo, Egypt