Our Story

Caffeeegy was born from a lifelong journey—one shaped by travel, curiosity, and an uncompromising passion for coffee.

Our founder, Captain Fareed Al-Arabi, spent decades traveling the world through the nature of his work, visiting more than half of the world’s countries. With every destination, his passion for coffee traveled with him. He explored local cafés, tasted regional blends, and immersed himself in the unique coffee cultures that define each society. From traditional brews to modern methods, he carefully observed how taste, preparation, and coffee rituals differed from one place to another.

Over time, these experiences led to a powerful realization: coffee is not simply a commodity—it is a science, a craft, and a complete world of its own.

True quality in coffee is never accidental. It is built on clear standards, technical precision, and continuous development. It requires deep knowledge of sourcing, roasting, equipment, and modern production methods, as well as constant follow-up with global innovations in the coffee industry. Most importantly, it demands full dedication.

When the time was right, Captain Fareed committed himself fully to this vision. He began studying coffee science in depth, analyzing the Egyptian market, building trusted supplier networks, and selecting professional production lines capable of delivering consistent, high-quality results. He explored every segment of the industry—from commercial coffee to specialty coffee—testing, learning, and refining each step of the process.

With a professional team that shares the same standards and values, Caffeeegy was established to bring this global experience home.

Today, we proudly offer freshly roasted coffee crafted with knowledge, precision, and respect for the art of coffee—because great coffee is not just tasted, it is understood.

 

What types of coffee do you offer?

We offer a wide variety of coffee beans, including single-origin, blends, espresso roasts. Our selection ranges from light and fruity to dark and bold, catering to all preferences.

Where do you source your coffee beans from?

We ethically source our coffee beans from renowned coffee-growing regions around the world, including Ethiopia, Colombia, Brazil, and Vietnam. We prioritize sustainable practices and fair trade.

Do you offer ground coffee or whole beans?

Both! You can choose to receive your coffee as whole beans for maximum freshness, or select from various grind sizes (e.g., espresso, drip, French press) tailored to your brewing method.

What is the different between Filter and American Coffee?

Filter coffee:

There are different preferred grind sizes for every brewing method or tool, like French Press, Pour Over, V60, Siphon, AeroPress, or CHEMEX

American coffee:

Standard coarse grind degree suited for specific brewing machines or Programmable Coffee Makers. This is based on the expert's experience using dozens of grinders and brewing devices.

 Note:

The coffee grind size has a significant impact on coffee, arguably the most substantial impact on flavor, aside from the beans themselves.

 

How should I store my coffee to keep it fresh?

To maintain optimal freshness, store your coffee in an airtight container away from light, heat, and moisture. A cool, dark pantry is ideal. Avoid refrigerating or freezing, as this can degrade flavor.

What are your shipping options and delivery times?

We offer shipping via SMSA Express. Delivery times vary based on your location, but typically range from 3-5 business days for standard shipping. You can find detailed information on our shipping policy page.

Do you offer international shipping?

Currently, we primarily ship within Egypt. Please check our shipping policy or contact customer service for inquiries about international shipping to specific locations.

What is your return policy?

Your satisfaction is our priority. If you are not completely satisfied with your purchase, please contact us within 3 days of receipt to arrange a return or exchange. Please refer to our full return policy for details.

Can I subscribe to receive regular coffee deliveries?

Yes! We offer convenient coffee subscription plans that allow you to receive your favorite beans at a frequency that suits you. You can customize your subscription and modify it anytime through your account.

Do you have a physical store location?

Currently, Caffeeegy operates primarily online. We do not have a physical retail store, but you can enjoy our full range of products through our website.

How can I contact customer support?

You can reach our customer support team via email at info@caffeeegy.com, through the contact form on our website, or by calling us at +20 155 855 0060 during business hours. We aim to respond to all inquiries within 24-48 hours.